How to Deal with VIPs

VIP Event Characters
There's a reason why Game Masters (GM) generally want to have other GMs' help rather than VIPs. But that's not something that is always available, so at some point you're going to have figure out how to deal with a double-edged sword. Sometimes you'll have great VIPs that do everything you ask and behave. Those people are hard to come by, which then leaves you with OK or mediocre volunteers.

The first thing you don't do is complain and berate VIP volunteers in your event. It doesn't help the situation and it'll only cause more problems. Remember that if you're only a GM, there's not much you can do when it comes to warning players and then punishing them if they do something bad. If worst comes to worst you ask for an admin to come in and deal with the person. Then you make sure to name the person in the GM Discord blacklist channel if you're certain they'll continue doing similar things.

In order to make sure that VIP event characters are kept in check; you need to act professionally and mature the entire time. If you don't, then VIPs will follow your example and mess around. And then when you tell them to stop shooting each other, they'll keep doing it even if you continue screaming at them. If a situation like that occurs, you need to tell them in a calm but strict voice that if they continue to mess around and not listen, then they'll be dealt with accordingly. Which can mean them getting kicked out as an event character, or deal with an admin, etc.

Be communicative and don't go silent when people are asking questions or doing something they shouldn't be. Even if it doesn't matter to you, remember that you are held responsible for what your VIP characters do. Don't just let them run off, you need to be aware of what they're doing.

Don't ever take on too many VIP event characters unless you know you'll have GM help. It's always tempting to add as many people as you can because an event does get more interesting that way. If you haven't dealt with VIP event characters, wait a little bit before taking on that challenge.